Sr. Operations Manager
Sylvain Simard is the Senior Operations Manager at USAS. His duties include the management and Support of all client related activities, including overall responsibility of the Client Support Desk. He manages all of the company’s day to day operations, provides assistance as the Salesforce SME and is an overall nice guy. An Experienced IT Management Professional with over 20 years customer service and project management experience, he has worked closely with some of the largest Financial and Healthcare organizations in the world.